The Team
Built by operators who’ve owned the problem.
Encompass is what you build when you stop being consultants who diagnose the problem and start being the control layer that prevents it from recurring.
Joe Dudek
Operations & Governance
Joe Dudek served as Chief Operating Officer for LAX parking — a single-campus operation generating $85 million in annual gross revenue with more than 800 employees across multiple operators. In that role he owned every control surface: session reconciliation, rate integrity, validation governance, employee credentialing, cash handling, and audit response. Under his leadership the operation achieved a 40% net revenue increase while simultaneously onboarding a new PARCS platform, restructuring operator contracts, and standing up a real-time exception-management discipline.
Before LAX, Joe held senior operating roles across institutional parking portfolios in Southern California, building a governance philosophy grounded in three principles: controls must be documented before they can be audited, exceptions must be closed to a standard and a deadline, and no month-end packet should require faith. That philosophy is the foundation of PACT’s oversight methodology and the reason Encompass exists as a controllership layer rather than another consulting firm.
Jason Scott
Delivery & Assurance
Jason Scott spent a decade at LAX managing large-scale PARCS implementations, technology rollouts, and operational transitions across one of the most complex parking campuses in the country. He oversaw 800+ projects representing more than $150 million in installation value — coordinating between equipment manufacturers, systems integrators, airport operations, and multiple concurrent operators. That experience built an intuition for where technology promises break down: at the seam between what a system can do and what an operation actually disciplines itself to use.
After LAX, Jason founded JDE Parking Consultants and created Parking PI, a mystery-shopping and compliance-audit platform that has completed over 3,000 shops across the western United States. Parking PI proved a thesis that would become central to Encompass: controls that aren’t independently verified aren’t controls — they’re assumptions. Jason brings to Encompass the delivery methodology, field-verification discipline, and technology integration rigor that turns PACT from a reporting framework into an operating standard.
Steven Grant
Technology & Architecture
Steven Grant built technology platforms at Oracle, Booz Allen Hamilton, and LTK Engineering before bringing that enterprise architecture discipline to parking. His career spans five major airport technology deployments — projects where failure modes aren’t theoretical, uptime requirements are absolute, and integration complexity across legacy systems, real-time data feeds, and regulatory reporting is the defining challenge.
At Westfield Century City, Steven designed and deployed one of the industry’s first fully frictionless parking environments — LPR-based entry and exit, mobile payment integration, and real-time occupancy management operating without gates or ticket dispensers. That project became a proof point for the thesis that parking technology works when it’s governed, and fails when it’s installed and forgotten. Steven brings to Encompass the platform architecture, data-pipeline design, and systems-integration methodology that makes PACT a technology product, not a spreadsheet exercise.
How Encompass Was Formed
Three firms. One operating philosophy.
Joe, Jason, and Steven first worked together at Westfield Valley Fair, where their firms were independently engaged on overlapping scopes — operations consulting, technology implementation, and compliance auditing. That project revealed an uncomfortable truth: each firm was diagnosing the same systemic gaps, writing parallel reports, and handing recommendations to an owner who lacked the standing team to implement them continuously.
Subsequent engagements at Sacramento International Airport and the Port of Portland deepened the conviction. In both cases, the consulting deliverables were strong, the technology was capable, and the operations team was competent — but the proof layer that should connect all three didn’t exist. Month-end packets arrived as articles of faith rather than auditable evidence.
One Beverly Hills became the catalyst. A $10 billion mixed-use development with institutional governance requirements that no single consulting engagement could satisfy on a recurring basis. The owner didn’t need another audit — they needed a permanent controllership function that could operate across operators, normalize across technology stacks, and deliver closure-grade evidence every month.
Encompass is what you build when you stop being consultants who diagnose the problem and start being the control layer that prevents it from recurring.
Ready to make parking a controlled revenue line?
We work with institutional owners, management companies, and self-operated portfolios evaluating whether their current controls match the scale of their assets.